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FAQ's

Q: Do you provide Starter Packs to know your quality & fitting?
A: Yes, for both Swim & Activewear. See our Shop

Q: How to price my Custom Designs?
A: All we require is your handover of designs with your selected fabric sent as an email.
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Q: What are your all-in sample fees?
A: 2 X our estimated wholesale price + USD 30 management fee per article.
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Q: Are the prices you offer are for finished garments?
A: Yes, the price we offer is for a fully-fledged garment packed into a bio-degradable bag.
Custom accessories & packaging will be invoiced separately. 
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Q: What’s the approx all-inclusive price for Custom designs using imported sustainable recycled fabrics?
A: Active in plain colours, Leggings $19.00, Sports Tops $15.50 & Training Shorts $16.00
Adding Digital prints adds approx. 4 USD to leggings & 2.50 to tops & shorts
A: Swim in plain colours, Italian Vita or American REPREVE Tahiti, bikini bottoms $12.50, Bikini Tops $13.50 & One-pieces $19.
If adding Digital prints, add 2 USD for tops & bottoms & 5 USD for one-piece swimmers.
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Q: How is it your prices are approx 40% cheaper than any other Bali producer?
A: We own the exemption certificate in Bali against import tax on overseas synthetic fabrics saving 40% on production costs.
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Q: How long will my samples take to produce?
A: We aim to dispatch all samples in 4 to 6 weeks via FedEx.
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Q: What is your MOQ for Bulk orders?
A: 300 pieces across ten designs, three units per size & colour.
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Q: How long will my Production order take to produce?
A: If you’re selecting from our stock fabrics, 4 to 5 weeks & if requesting plain colours or digital prints to be imported, add 2 – 3 weeks.
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Q: Do you produce Custom made Designs?
A: Yes, we have been producing the highest grade of private label custom designs from scratch for over 30 years. It is our speciality 
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Q: Do you offer Ready to Go Designs?
A: Yes, two to four collections a year.
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Q: What are your payment terms? 
A: Sampling 100% payable on invoice via PayPal.
A: Production, 50% deposit at start & 50% balance when goods are ready, via Bank Transfer

Q: Do you carry fabrics from Carvico & REPREVE in stock?
A: Yes we carry the largest stocks of any supplier in bali.
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Q: Can you import fabrics & colours that are not in your stocks?
A: Yes, we import via weekly flights from Italy & the US.
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Q: Do you print my motifs & designs?
A: Yes, we offer a digital print service on Swim, Active & Natural Fabrics.
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Q: Can you send me some real fabric swatches?
A: Yes, we have 3 fabric swatch packs, Swim, Active & Ladieswear Fabrics. To order your selected pack/s, click the links below.
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Q: How will I know the total invoice value of my bulk orders?
A: After receiving your estimated prices, you can fill in a Dummy Bulk Order Form & send back to us. Handle this first to know what your investment will be.
Dummy Bulk Order Form

Q: What sizes do you work with?
A: We work to international body sizes from XS to 2XL.
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Q: Can I see some example invoice values?
A: Yes, see some actual examples of Swim, Active & Loungewear Invoices Aug 2021
Example Invoices

Q: Are you ethical & Sustainable?
A: Yes. We dye using Eco-friendly dyes & incorporate 95% certified recycled fabrics into our Production, all packed into biodegradable bags. We offer free medical insurance to each employee Inc. their spouse & up to 3 children against all medical costs, hospitalization etc.
Read more in Tax-Free & Ethics

Q: Do you provide all the accessories I require?
A: Any items not listed on our accessory page, you need to inform who your supplier is & be clear on costs & their MOQ. We offer the best selling accessories across all ranges in stock.
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Q: Do you send my sample & production deliveries?
A: Yes, we dispatch samples & bulk orders via FedEx or DHL using our company account. 
Read more in Dispatch & Delivery

Q: How can I contact you?
A: Monday – Friday, 9am – 5pm. Saturday, 9am – 3pm.
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